Cannot download xfinity app

Then connect a computer to it and open up a browser. If so, follow the screen prompts. Have your mobile telephone number, your Xfinity username and password, or the account number and telephone number associated with your Comcast account handy. If not, try calling That is their device activation line. If that doesn't work for you, you can call comcast and tell a rep that you would like to have a new modem provisioned for service. I'm so happy to hear you were able to get everything activated!

I really appreciate your efforts. Thanks for posting an update here publicly. Please let us know if you have any questions or need assistance with anything else. Our amazing Digital Care Team is always ready to help, 24 hours a day, 7 days a week. Stay safe and have a great afternoon! Xfinity App.

Xfinity Community Forum. Mobile Apps. Like Comment Follow. This comment was created from this reply. I am an Official Xfinity Employee. Never miss a moment with tools to improve your connection like speed test, troubleshooting, and more. Check network status, view your plan details, and even pay your bill, all from the palm of your hand. Help keep your loved ones safer online with Advanced Security, included at no extra cost.

Create your own WiFi name and password, assign user profiles, and view and control connected devices. Pause WiFi for family time, set kid-safe browsing and much more with powerful parental controls.

Assess the strength of your WiFi and even order an xFi Pod, right from the app. Getting started is simple. Need help signing in? This update eliminates bugs and reduces errors to give you the best experience. By evening, I did not have things right because nothing was working and now, no phone line active. Thank goodness! What a kind and patient employee who started the process of getting me activated. After an hour, I lost Prathamesh from the several browser drops and had hoped it would get resolved.

By the time I finished my evening, I went back to check the modem and I was fully up and running!!! I was thrilled and so grateful to Prathamesh for continuing on and completing the process for me! It has turned my opinion of the Customer Service Dept around. Thank you, Cherie Alley. Where do I even start? Very reasonable at the time, but the internet has changed, and obviously 15Mbps is nowhere near fast enough today.

Fine, the internet was fast enough for my needs. But 12 months later, the price doubled. So, I called and got a better deal. Again, 12 months later, price was bumped up. Now, for the problems with the app. First impressions after downloading it, VERY confusing.

No clear way to set up a home, way too many options. Nowhere on the app or Xfinitys website is there a spot to see what device pushed me over. Xfinity is a greedy, corrupt, monopoly corporation that puts profits first. I live in a large city, and Xfinity and Satellite are the only two options. But, at times it seems like when I apply new settings things can get chaotic. Such as the wifi restarting itself and the settings not applying.

Now my biggest complaint is within the app you can see how much "usage" everyone has been doing on the internet.